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Designer Hub: Updates on All Designer Issues

Updated: 6/28/17

Thank you for all of your feedback and patience while we continue to improve Craftsy for our designers. Below are some important notes about things we're working on and issues we've been addressing. 

Please bookmark this article to check back for updates, which will be happening at least once a week. 

Pattern Sales

You are now able to see your all of your pattern sales in your Pattern Purchase History

Dashboard:

We are aware that the Dashboard tool is causing some of our members trouble. Our Engineers are hard at work to fix this. In the meantime, you can still access your Pattern Store by clicking here: 

https://www.craftsy.com/account/my-patterns   

 

Pattern Search-ability:

We know your pattern sales are very important. Our Engineers are hard at work improving our search tool everyday. Currently, the best way to ensure your pattern gets viewed is to make sure you've selected all the correct criteria within the editing process, i.e., "Knit," "Cowl," etc., so it appears in the filtered search when members are looking for new projects and inspiration. We know that some of our members were having issues getting their patterns to populate in these filtered galleries when the correct criteria was selected and this issue has been fixed. To ensure your patterns appear in the appropriate filtered galleries, our Engineers have requested that you head to: https://craftsy.com/account/my-patterns to edit each your patterns (don't worry, you don't actually need to change anything, you just need to open them as if you were going to edit) and save them again, and that will act as hard refresh to ensure they appear. 

 

 

Have more questions? Contact Us.