How can we help you?

How to Contact Customer Support

Since we're an online destination for crafters, our support is provided online rather than on the phone. Rest assured you'll be working with a real person in Denver, CO who cares about your happiness at Craftsy!



Chat Us! Email us!
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Just look for the chat window in the bottom right corner during Live Chat hours!


Send us an email here.

Monday - Friday 

9am - 5pm MT / 11am- 7pm ET

 We'll personally be in touch within 48 hours or less