Since we're an online destination for crafters, our support is provided online rather than on the phone. Rest assured you'll be working with a real person in Denver, CO who cares about your happiness at Craftsy!
Be sure to check out all of the sections of our help center (and try the search!) as you may find the answer you're looking for even faster - we've got tons of great info in there! If you'd like to work with our Customer Support team, we have two options below:
|Chat Us!||Email us!|
Just look for the chat window in the bottom right corner during Live Chat hours!
|Send us an email.|
Monday - Friday
9am - 5pm MT / 11am- 7pm ET
|We'll personally be in touch within 48-72 hours or less|
*Please note that availability is subject to change for holidays and company functions.