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Payment Options and Payment Statements

To ensure the security of your information, all payments must be entered online in your Craftsy account, and we are unable to take payments over the phone or via email/chat. We cannot accept checks, cash or money orders.  Our payment providers are secure, and your information is never visible or shared. 

How can I pay for classes and supplies?

On our full site: Classes and supplies can be purchased using your credit card or PayPal account.  Once you have finished adding to your shopping cart, simply checkout and enter your payment information.  If you need to remove an item from your cart, simply select Remove next to the item, or change the quantity to 0.

You can opt to save your credit card information to make future purchases quicker and easier. 

On the Android App: Classes and supplies canbe purchased through PayPal or a credit card.  Patterns are only available for purchase on our full site. You must have version 4.0 and up.

On the iOS App: Classes purchased in the app are made through iTunes directly. Supplies can be purchased through PayPal or a credit card. Patterns are only available for purchase on our full site.

How can I pay for patterns?

Because patterns in the marketplace are sold by the independent designers, all purchased must be made via PayPal to ensure the funds are sent directly to the designer. Our Pattern Marketplace is not available through the app, but please come visit on the website.

What will I see on my card statement? 
Classes or supplies purchased on Craftsy with your credit card will show a descriptor of Craftsy or our parent company, Sympoz.  Depending on your bank, you may also see a descriptor indicating this is a "recurring" charge - this is NOT a recurring charge!  Craftsy does not have monthly subscriptions, you only pay for what you want when you want it, and we will not continue to charge your account.  
Patterns purchased on Craftsy will indicate the independent designer from whom you purchased the pattern. As patterns are created and sold by the independent designers, the descriptor on your PayPal charge will reflect that designer's pattern store name on Craftsy. 
We want you to be thrilled with all of your Craftsy classes! Learn about our Happiness Guarantee here.


Have more questions? Contact Us.