Your classes are yours forever! If a class that you purchased from your Computer or Android is missing from your Class Library, not to worry, it might be found with one of these simple solutions.
Is My Class Archived?
If your class was accidentally archived, it’s temporarily hidden from your view
- Visit the full or mobile site at www.craftsy.com
- Head to your Class Library. Once there, select the "Show All Classes" option under "Archive" on the bottom left side of the page
Click "Unarchive" under the class you'd like to bring back
Do I Have a Second Account Under My Name?
We’ll do the detective work. By providing us with a few pieces of information about your purchase, we can track it down. Please Contact Us and provide:
Order ID number
Any alternate email addresses you may have used
First and last name as they appear on your credit card
Last four digits of your credit card/ date of purchase
If payment was with PayPal, the email address associated with your PayPal account