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How to Update My Physical Mail Preference

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Lilah
  • Updated

You can head over to the Contact Preferences section of your account. Here, you can choose between receiving physical mail or opting out. (You can't update this information in the Android or iOS app.) 

How Do I Find My Contact Preferences Section?

  • Click on your photo icon in the top right corner of Craftsy.com

  • Select “Contact Preferences”

  • Scroll down and click the arrow next to "Mail Preferences"

  • Select your mail preference under "Catalogs and Collateral"

  • Be sure to click "Save"!

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What If I Don't Have an Account, But I want to Unsubscribe From the Catalog? 

On your catalog, you should see a Customer ID number. If you can share this Customer ID with our Customer Support team, we can gladly unsubscribe you from receiving our physical mail.

Still need help?

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