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How to Troubleshoot Downloading or Printing

If you’re having trouble downloading, saving, or printing a file like a class material or pattern, give these tips a try:

  1. Get a PDF Reader: In order for your device to open and display the file to you, it must have a program that can read that file type. We recommend the latest FREE version of Adobe Reader for computers, iBooksp for iPhone or iPad, or Adobe Reader for Android.
  2. Try Printing As Image: Some printers have trouble reading certain kinds of images. To get around that, when you go to print from Abode Reader, you can click on "Advanced Options" and then select "print as image."
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